Why is my return being blocked?

Your return could be blocked for a number of reasons. You can see what is eligible for returns and exchanges in our return policy.

Returns and exchanges must be requested within 30 days of purchase. Exchanges can also be taken to any Aviator Nation flagship store. All items sent back must be unworn and unwashed with the original tags attached.

Return policy based on discount percentage:

  • Full price: eligible for a refund, store credit, or exchange.
  • Discounted 20% or less: eligible for store credit or exchange only. No refunds.
  • Discounted more than 20%: all sales are final. Items are non-returnable and non-refundable.

If you feel your order meets these requirements and the portal still won't let you return or exchange it, email [email protected] with your order number and the reason for your return or exchange, and we'll look into it.